Terms & Conditions – Flower to you

Our products

  • Products are subject to availability. If we can deliver your selected item we reserve the right to include a product of equal value, quality, and color.
  • If we are unable to deliver the item you have selected or to place it in the correct place we will advise you as soon as possible and refund your payment in full within 30 days.
  • We can bring more flowers in 15 to 20 days.

Orders / Payments

  • In order to fulfill your order we need all the required fields contained in the order form to be filled in with the relevant information. By submitting your order and payment details, you agree to be bound by our Terms and Conditions contained in these Terms and Conditions and to appear anywhere on the site.
  • We cannot accept orders from customers under the age of eighteen (18).
  • Payment Security We recommend that you order online using our secure order form or by phone. If you use a credit card from outside the Eurozone the conversion will be done by a credit card company.
  • These Terms and Conditions will be governed by and construed in accordance with the law and the parties agree to provide full legal authority.


  • Delivery costs will apply within the specified area. If you request delivery in remote areas that are not normally delivered to you you will be notified of additional charges as soon as you receive your Order Form.
  • If the due date is not submitted we will try to comply with the request but we will not be bound in any way to honor that request.
  • When incorrect personal and delivery information is given problems or delivery delays may result, so please ensure that you include full details of the address, recipient and your daytime telephone number or email address so that we can notify you in the event of delivery problems.
  • Although we will make every effort to ensure that delivery is done on the requested date you agree that in rare cases the delivery on the requested terms will not take place.
  • Where a third party is involved in the delivery process, such as hospitals, schools, offices, the signature of any person authorized to accept delivery on behalf of the organization will be accepted as proof of delivery to your chosen recipient.
  • In the event of any difficulty in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide in the order form. If the recipient is not at home we will try to bring it to a neighbor or send a card with a box of letters informing them that it has been delivered.
  • In the event that we are unable to make a delivery due to lost information, incomplete address, order declined by recipient, no one is available at the address, can find neighbors to accept delivery, we may resubmit the new order with the re-shipping costs when delivery occurs.
  • If the re-delivery is unsolicited, in our opinion, a refund removes the delivery cost when attempting the actual delivery.


Orders cannot be canceled anywhere once they have been confirmed


  • We reserve the right to add and amend the terms and conditions on which you are allowed to access the Online Site and / or the Internet Service from time to time. We will post any changes to the Site and it is your responsibility as a customer to review the Terms and Conditions each time you access the Online Service or online site. Changes will take effect five hours after any such change is made and all subsequent interactions between you and us will be subject to new terms and conditions.
  • In addition, we reserve the right to suspend, restrict or terminate access to the Online Site and / or Online Services for any reason at any time.
  • These Terms and Conditions shall be deemed to include all other notices, policies, exemptions, and other terms contained in the Online Site, in the event that there is a conflict between any other notices, policies, complaints, and other terms, the Terms and Conditions apply. If any of these Terms and Conditions are deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • We will only use personal information obtained from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our privacy policy.
  • A person who is not a party to the agreement between you and us does not have the right to enforce any terms and conditions but this does not affect any right or remedy that exists under the rule of law.
  • Beware of fraudulent representations, this agreement (including any documents and instruments referred to here) takes into account all previous submissions, arrangements, understandings and agreements between you and us (whether written or ****) and reflects the full agreement and understanding between you and us. also with us pertaining to the issue at hand.
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