Refund and Policy – Flower to you

Flower To You – Cancellation And Refund Policy:

Any cancellations to the order cannot be made in the actual time of delivery to claim a refund of the paid amount. No refund shall be made once the delivery window starts. In the case of Courier, product cancellation is not possible if the product is dispatched and Personalised Products once confirmed can not be canceled.

Refund Policy:

Refund shall be made under the following conditions:
  1. If We are not able to fulfill the demand.
  2. Order was not delivered to the recipient. ( This does not include the case for unfounded recipient )
  3. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by the customer, we are not liable for any loss or claim beyond the amount actually paid by the customer.
  4. Flowertoyou may amend its Cancellation And Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
  5. There is no Cash on Delivery (COD).
  6. If you have any questions/comments about our Cancellation And Refund Policy, please email us at [email protected].
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